Q & A INDEX
CONTACT US
Cornell Office of Student Health Insurance
409 College Ave,
Suite 211
Ithaca, NY 14850
607.255.6363
607.254.5221 (fax)
sicu@cornell.edu
Q & A for SHIP Members
Q. How do I contact the insurance company?
A. You can contact Aetna Student Health, provider of the Student Health Insurance Plan (SHIP). They will be happy to talk with you about the Plan, assist you with claims, answer your questions, and address your concerns.
Visit the Aetna Student Health web site
Go to www.aetnastudenthealth.com
For Cornell SHIP-specific information, choose the “Student Connection” link,
and enter the Cornell Policy Number of 711115.
Claims/customer service
About the Student Health Insurance Plan:
Aetna Student Health Claims Administrators, Inc.
P.O. Box 15708
Boston, MA 02215-0014
Phone: 800 859-8475
617 218-8400 (outside the US--collect calls are accepted)
General contact information
Aetna Student Health
One Charles Park
Cambridge, MA 02142-1254
617 218-8400 (phone) 617 218-5700 (fax)