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Who We Are

At the Cornell Office of Student Health Insurance, we're interested in your well-being and we want you to succeed. Our staff members can assist you by:

  • explaining important University health insurance requirements

  • clarifying the often-confusing language of insurance (e.g. what's a co-pay? in network provider?)

  • talking with you about Cornell's Student Health Insurance Plan (SHIP)

  • helping you submit your expenses to SHIP

We're not an insurance company, as some people assume. Rather, we are the customer service office for Cornell's Student Health Insurance Plan (SHIP), including its optional vision and dental plans, and for the Cornell Athletic Injury Insurance.

If you're a participant in SHIP, we can meet with you and/or your parent(s)/spouse/same sex partner about plan benefits. We can also help you submit expenses to the Plan.

If you're not a participant in SHIP, we will do our best to point you in the right direction so that you can get your questions answered. Every plan works differently, so your own plan's administrator will be the expert to whom you will turn.

When you need our help, call us or stop by our Collegetown office.

Staff Members

Jo Ann Molnar-Kieffer, Administrator
Eileen McKelvey, Athletic Insurance Coordinator
Michael Skinner, Accounts Representative

Customer Service Representatives:
-Pam Purdy
-Christine Brown

Last Updated: 6/15/2006